Hello Brock,
Glad to have you join the Community. I'll be happy to share more info so you're on the right track. To make sure we're both on the same page, what happens when you click on X to exit out of prompt? Here's a way to turn off the pop ups from your settings:
- Open your QuickBooks and go to Edit menu.
- Select Preferences.
- Then choose General on the left-side panel.
- Click the My Preferences folder.
- Check the box next to Turn off popup messages for products and services.
- Once done, click OK.
Give this a try and let me know how you make out. I'll be a message away.