Looks like the connection to Royal Bank of Canada isn’t available right now. Try again in a few hours. (102) Help with this message please.

Hello katedrysdale,

Glad to have you connect with us here. QuickBooks is designed to help you save time so you can focus on the things you enjoy the most. I'll be happy to steer you in the right direction so you can get back on track with your work. 

Dealing with error messages can be a time-consuming process and it's essential you get the resolution you need ASAP. Here's an article that shows you how to troubleshoot this error so you can connect your bank:

• Fix banking error 102

I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Here's a helpful article that shows you how to clear cache and cookies. 

Let me know if this info helps. I'll be on standby in case you need additional support.

@KD_99 

Try opening your QBO account on any private/incognito browser.

Incognito, deleting all cookies, cache, browsing history etc, does not work. Is there a way to get the engineering team to look at this?

You can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

Explore this one

https://www.moneythumb.com/?ref=110

I am getting the same with BMO just stopped working. 

Hello TD2000,

Thanks for reaching out about your bank connection. QuickBooks Online is a tool that can connect with multiple banks to import transactions in order to save you time with your data entry. I can point you in the right direction for help with bank import.

The first step I recommend trying if not done already would be to update the sign-in info for the bank in QuickBooks to attempt to force an update. This can be done by going to the Banking tab and clicking on the Pencil icon beside the affected account. Select Edit sign-in info, then enter the bank's login information. Once done and Saved, go back to eh banking tab, and click Update to attempt to pull in the most recent transactions.

For furhter steps to correct bank error 102, you can follow the methods in this article.

If you have any further questions, please feel free to ask them here.