Hi Randy,
Thank you for sharing this information with us. I know how important it is to accurately track your expenses to maintain up-to-date records in QuickBooks Online (QBO). Encountering this error message can be inconvenient, especially when no changes have been made to your settings. Let’s work together to troubleshoot this issue.
Since no settings have been modified, I recommend accessing your account through a private or incognito window and creating an expense transaction. This mode avoids storing internet data, which can help resolve temporary issues. You might also want to try a different compatible browser to ensure everything functions smoothly.
Please don’t hesitate to click the Reply button below to let me know how it goes or if you need any further assistance. The Community team is here and always ready to support you!
