Hi there ashley119,
Thanks for reaching out about setting up Spreadsheet Sync. QuickBooks Online is a great tool able to help you keep track of sales and expenses so you can see the profitability of your company. I can provide some information about setting up Spreadsheet Sync.
To set up Spreadsheet Sync. You can follow the steps outlined in this article. There's also a video included. For further assistance with setting up the program, you would need to reach out to the QuickBooks Online support team outside of the Community. They'll be able to assist with errors seen when setting up the software. You can reach them using these options:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.