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sharper04
Level 1

opening company on restored harddrive

I recently had my harddrive updated.  Fully copied QB program over.  When trying to open the company file - I can select it, it puts me in a never ending loop of Activating the software.  I do the Activation and try to open and it sends me to that Activation screen again.  Help!

2 Comments 2
Chrea
Level 8

opening company on restored harddrive

Which QB Desktop year version do you have?

Amanda-B
QuickBooks Team

opening company on restored harddrive

Hello, sharper04.

 

Thanks for turning to the Community for support! I'd be happy to help get you back on track.

 

Based on the information you've provided, I recommend making sure you're using the latest release for QuickBooks Desktop. In addition to this, I feel you'd benefit from reviewing the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues and errors in QuickBooks Desktop.

 

If the issue persists, I encourage you to reach out to us by following the methods listed here so we can work directly with you. I hope this helps!

 

Don't hesitate to reach back out here if you have any other questions.

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