Payroll on Quickbooks Desktop 2024

JKMatsko · ‎July 22, 2024

First time this has happened. Was wondering if anyone has encountered this since the new update.

Doing the payroll this week, had to do a change on the timesheet on 1 of the employees and when processing the scheduled payroll, the change did not happen. As well noticed that the Overtime hours were 70 and Reg hours were 10 but the timesheet is 60 Reg hours and 20 Overtime hours. We had to manually change the hours in the cheque detail to the correct hours.

If anyone has run into this situation lately and have figured out why this happened, please let me know. I would appreciate it.

Janice Matsko

Expert Advice · ‎July 22, 2024

Hi @JKMatsko, Yes, And you Need to Speak with Quick-Books Help team directly at +1(8OO)-845-9666.

Thanks

QB Expert

JamesM4 · ‎July 22, 2024

Hello Janice,

Thanks for reaching out to us here. It's important you get the help you need and I'll be happy to steer you in the right direction.

In order to fix the issue you've reached out about, I recommend using the QuickBooks tool hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

Let me know how you make out. I'll be a message away in case you need further assistance.

JKMatsko · ‎July 23, 2024

Hi JamesM4

I followed your instructions and updated the Hub Tool and went thru the Program Problems and the issue is now resolved.

Thank you so much for your assistance.

Have a wonderful day.

Janice

JamesM4 · ‎July 23, 2024

Well done! I'm happy you're now back on track. I'll be here in case you need additional assistance.

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Payroll on Quickbooks Desktop 2024