Hi Mary53,
We’ll guide you through the process to help you receive the payroll update and verify that your year-to-date totals accurately match your manual entries.
To start, please send your payroll or usage data. Before proceeding, make sure QuickBooks Desktop is updated to the latest release to apply recent fixes, and create a backup of your company file to safeguard your data.
Then, follow the steps below:
- Go to Employees, select My Payroll Service, then select Send Usage Data. If you don’t see this option, follow the next step.
- Go to Employees, then select Send Payroll Data.
- In the Send/Receive Payroll Data window, select Send All. Enter your payroll service pin if prompted.
Once successful, get your payroll updates again. Otherwise, I recommend contacting our Live Support Team for a thorough review and investigation of why your company is unable to get the payroll updates.
To review your year-to-date payroll records in QuickBooks, run a Payroll Summary Report to compare gross pay, taxes withheld, deductions, and net pay with your manual calculations.
If discrepancies arise, you can make adjustments. Be sure to consult your accountant to ensure these changes are accurately calculated and do not affect employee pay or your financial records.
Feel free to reply to this thread if you need additional help managing payroll updates and year-to-date information. The Community is 24/7 available to assist you.
