Is there any way to stop this from happening? This is creating a huge nightmare for me.
Welcome to the Community. QuickBooks is a great program which helps streamline your business. I'd be happy to answer your question so you can get back on track with doing what you love.
Since you're using the Desktop version, you can turn off the recall preference by following the steps below on your company file:
There you go! You now know how to turn off the Prefill feature. Give this a try and in case you have other questions, feel free to contact our support team using this link here.
It still does it. I even closed the program and opened it back up.
I see what you're saying. I recommend contacting our support team using this link here. One of our agents will be happy to give you a hand and make sure you're back on track.
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