Good day, Small.
Since Vendor Credits functionality isn’t available in QuickBooks Online (QBO) Easy Start, recording the refund as a Bank Deposit is an alternative way to handle supplier refunds.
Here’s how:
- Click + New and choose Bank Deposit.
- Select the bank account where the refund was received under the Bank Deposit account.
- In the Received From column, pick your supplier or create a new one if needed.
- For the Account field, select the original expense or COGS account used for the purchase.
- Enter the refund amount in the Amount field and any additional details.
- Once done, Save and close the deposit to record the transaction.
Additionally, check your reports, like the Profit & Loss Statement, to make sure the refund was applied correctly.
If the refund was credited directly to your credit card account, you can refer to this article: Record supplier refunds on a credit card
If you have any questions or need further assistance, feel free to reply to this post. We’re here to assist you.
