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SyncErrors999
Level 2

QB item limit?

Hello,

 

I'm working on QB integration with Magento.

 

I seem to have hit some kind of item limit. My Current QB version is:

 

Version: QuickBooks Enterprise Solutions 20.0 Release R10P

Item Total Number: 159, 599

 

This is a development version of QB.

 

What happens: 

Whenever I try to sync more data with Web Connector (products / items), I get an error (see attachment).

 

Current size:

The Company file has reached around 1.3GB in size.

 

Is there some sort of limitation?

 

Please let me know!

 

FYI: My PC is not too bad - 6 Core Intel with 32GB RAM. At the point of the sync only 70% of RAM is taken up. 

3 Comments 3
JamesM4
QuickBooks Team

QB item limit?

Hello SyncErrors999,

 

Welcome to the Community. It's vital you're able to use QuickBooks without running into error messages. Rest assured, I'll be happy to point you in the right direction so you can get back to doing what you love.

 

Based on the info you've shared above, I recommend troubleshooting this using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues and errors in QuickBooks. Check out this article here that shows you how to effectively use the Tool Hub to your advantage. You're more than welcome to reach back to me in case you have questions while going through the article. In case this issue persists, I encourage you to contact our support team so they can take a closer look at your account and assist you further. 

 

You can also reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here. Feel free to keep me posted on how you make out, I'll be one message away in case you need anything else. 

 

SyncErrors999
Level 2

QB item limit?

Hmmmm...I dont think the issue is with the file.

 

I think its the "SQL Anywhere Network Server" process that is crashing.

 

It spikes the CPU up and when it crashes it goes back to 0% use. 

 

From what it looks like it crashes because the item that is being pushed into the QB is already there. 

 

The Quickbooks Desktop File Doctor did not find anything. 

 

Is there anything else I can look at? Any QB crash logs?

SyncErrors999
Level 2

QB item limit?

I went to Windows Events and found these crash events:

 

===============================

An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions 20.0":
Compatibility mode is 0

 

An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions 20.0":
Failure resizing standard block from [removed] bytes to [removed] bytes


An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions 20.0":
Compatibility mode is 0


An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions 20.0":
Failure resizing standard block from [removed] bytes to [removed] bytes


An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions 20.0":
Compatibility mode is 0

=====================================

 

Maybe its something related to this:

https://help.developer.intuit.com/s/topic/0TO0f0000004sFaGAI/reallocation-failed

 

?

 

This is the only mention of that error I have seen. 

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