Hi
Our Visa gave us a credit in our Statement for $8.25
However, when I enter it as a Credit Note, when I am reconciling the Credit Card, it shows up as a payment.
I saw this post below.
https://quickbooks.intuit.com/learn-support/en-us/other-questions/credit-balance-refund-from-credit-...
I followed it and entered it as a "Purchase/Charge", then I went back to my reconciliation, and looked only on the Credit / Payment side, and saw that the $8.25 is there. I was glad, and quickly clicked Reconcile now. I'm glad I was able to reconcile my Visa Statement.
However, a $8.25 is still showing up on the left side (Payments/charges). Now, I don't know what to get rid of this. If I try to delete it says, Quickbooks does not like that, etc...
So, I did a test, and apparently, when I created the same entry, I see that it shows up both on the left and right side of the reconciliation. Why is that so?
I tried creating a "Credit Note", and that one only shows up on the left side (Payment/Charges).
Thank you for any help.
A.