Thank you so much in advance for taking the time to read my question and please do not scold for deleting a cheque!! It had to happen. — Desktop 2017
Two Cheques were issued paying an invoice. First cheque paid the invoice partially with a credit applied. Second cheque wrote off the invoice.
Both cheques were deleted. Now I am re-entering the deleted cheques. Everything is exactly the same except the credit should not be applied. So, here is an example...
Invoice for $6000 — Cheque #1 used a credit to pay for a portion of this invoice. Credit was for $5000, used to pay $5000 of the $6000 invoice, leaving a balance owing of $1000. Second Cheque #2 paid the remainder of the balance owing of $1000. BOTH cheques were deleted and I am trying to re-issue these cheques without using the credit. So Cheque #1 will pay $5000 and Cheque #2 will pay $1000 - no credit used. However, both cheques deleted from the system and all invoices associated with them went back into bill pay the credit used in Cheque #1 did not...
Sorry for the long story. How do I get the credit to reverse. So the credit is there to be used differently and the invoice is back to original amount of $6000. What is happening is that the invoice is returned as owing $1000 rather than $6000 because the credit was not deleted.
