How to post payments that were sent to collection agency when the fee is deducted from the payment that the agency sent to us?

Hello accounting255,

QuickBooks is the go-to program for business owners looking to streamline their business. I'm glad to learn you're using the program to get ahead with your work. I'll be happy to steer you in the right direction so you can post the payments with ease. 

Based on what you've described, it's important you record your transactions the right way and I recommend reaching out to an accounting professional for expert advice. If you're not in contact with one, I encourage you to search for one on our website using this link here. 

I'll also leave this question open in the community so other members can chime in and share their expert advice. Feel free to ask other questions in the comment s below. I'm here to help.

I thought about my question overnight.

Could I not just post the payments to the customer accounts and then when I go to make a deposit could I not put in the area "add funds to deposit" and put in the negative amount (which is the fees the agency charged us) and expense it to the proper account and then the deposit would equal the check I received from the collection agency?

JamesM4 that is the worst answer.   You have an account, balance owed is 65.00  Collection sent a payment..check is for 55.00  They kept 10.00  How do you post the fees they charged in QBs QBs online?  If there is no answer then post that QBs forgot this part.

That is exactly how I post checks I receive from our collection agency.