Hi DB_Janet,
Welcome to Community! Having your ProAdvisor badges is a great way to enhance your profile and show your expertise. With QuickBooks Online you can retrieve your badges in just a few steps. I’d be glad to show you how!
1. From the left navigation bar select ProAdvisor
2. Go to the Training tab and look for the certification
3. Select Download Badge from the dropdown beside the appropriate exam
You can upload the badge to your LinkedIn profile.
If you need assistance with transferring your certificate as well, please contact us using one of the following methods, so we can take care of this for you, on our end. We're here for you!
Schedule a Callback or start a Chat: click (?) in the upper right of your QuickBooks Online account > enter "Contact Support" > hit Contact Us > provide a brief summary of what your goal is > select Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
