Hi Marjorie,
Thanks for joining the Community. I'll be happy to assist and make sure you're able to re-enter the cheque for the same period.
Normally, you'd have to run an Unscheduled Pay run if you're looking to re-enter the cheque. Since you've tried this already, I recommend making sure that the cheque you deleted earlier isn't in the system. Once you've double-checked, I recommend closing out of the program and re-opening it again. Once you've re-opened it, try running the Unscheduled Pay run and let me know what happens. If youre still having issues, I suggest calling our phone support team at 1-877-772-9158. The hours of operation are 24/7 so you can call at your earliest convenience. One of our phone experts will be happy to look into this and help you.
Let me know if you have other questions. I'll be on standby.
