Hello info1743. Dealing with error messages isn't the outcome I'd like for you to have. Based on the details you've shared, I recommend clearing cache and cookies on your browser. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies.
Let me know if this info helps. If you need further assistance, I suggest contacting our support team so they can take a closer look at your account. Here are the contact details:
- Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
- Social Media: Facebook, Twitter, and Instagram.
Feel free to send me a message below if you need anything else.
