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Glamorlk
Level 1

Sales tax

One of my sales tax reports did not post and it is not in the view prior sales tax reports.  It won't let me file it again.  How do I get this back?

1 Comment 1
JanyRoseB
QuickBooks Team

Sales tax

Hi, @Glamorlk

 

Thanks for reaching out to the Community. Let me share some insights about sales tax report in QuickBooks Desktop. 

 

First, you have to make sure that you've set up your sales tax correctly since this is one of the instances that it will not appear on the sales tax report or view prior sales tax reports. 

 

To review your sales tax, you can check this article for the detailed steps on how to set up sales tax in QuickBooks Desktop

 

If your sales tax was set up correctly and already assigned on the transactions, and the issue persists. I recommend contacting our QuickBooks Desktop Support Team. They have additional tools to pull up your account and do a remote session to investigate this further. 

 

Here's how to contact our customer support:

  1. Select QuickBooks Desktop Help from the Help menu.
  2. You can also press F1 on your keyboard to bring up the same Help Panel
  3. In order to route you to the correct support expert, we need to know what type of question you have.
  4. Click Continue.
  5. We’ll provide you a few options. You choose which one is best for you.

Please let me know how it goes by adding a comment below. I'll be around to help if you have any other concerns about sales tax. Have a good one. 

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