Hi @marythuy,
Thanks for connecting with us here. QuickBooks is a powerful program that helps you manage your work with peace of mind. I'll be happy to guide you in the right direction so you're back track with achieving your payroll goals.
To ensure that your payroll tax settings and pay types are correctly configured, I encourage you to reach out to our support team outside of the Community so we can help verify your payroll account details using screen share. You can reach us by phone by following the steps below:
Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback
Feel free to reach back out if you have any other questions.
