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I am trying to load my backup from Quickbooks 2014 version to the Quickbooks Pro desktop version and then I want to upload the desktop version to the Quickbooks online I just purchased. I have tried to set up the desktop trial but don't have the correct file - says I need a QBA or QBW file and I have a QBB file. I have the file saved from our accountant on a USB stick.
Which QB Desktop year version do you have now? 2024 or older?
Hi there KM505,
Thanks for reaching out about your backup. QuickBooks Desktop is a great tool able to help you keep track of your sales and expenses so you can see the profit of your company. I can point you in the right direction for help with loading the backup in the trial.
For assistance with loading your older backup in a newer QuickBooks Desktop trial, I recommend reaching out to the QuickBooks Desktop support team. They'll be able to assist in making sure all is correct to upload the backup in the newer version of QuickBooks Desktop. you can reach them using the methods outlined in the QuickBooks Desktop software support policies.
If you have any other questions, feel free to reach out here.
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