Where did the link go from the Snapshot screen on Accounts Payable/Receivable? It was so handy and quick to see what is outstanding, rather than go and run a report.

Welcome to the Community space, @golfcourseoaklake. I'm pleased to hear that the snapshot screen feature has been helpful for you. I'll be here to assist you in displaying the Accounts receivable and payable clickable link on your screen once again.

The reason why the Accounts Payable/Receivable link suddenly disappears from the snapshot screen is due to a browser issue.

Excessive use of your browser without refreshing and clearing previous activities that have outdated files can cause display issues, similar to what you're experiencing.

I recommend logging out of your account and clearing the cache and cookies of your browser to refresh and delete damaged files.

If the issue persists, ensure you're using the recommended operating systems and internet speeds to use QuickBooks at its best.

Please know, aside from the Accounts receivable/payable link in your snapshot screen, you can also utilize the Expenses and Invoices section on the same screen, which has a clickable link and could provide the same information.

For additional questions or clarifications, leave a reply below.