cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
accounting689
Level 1

Why late fee charges are not apply on overdue balance

 
1 Comment 1
Jovychris_A
Moderator

Why late fee charges are not apply on overdue balance

We’re currently aware of reports regarding late fee charges not applying to overdue balances, @accounting689. To get this addressed, we recommend contacting our Live Support team, who can assist you further and review your account.

 

Here’s how:

 

  1. Click the Help/Question Mark icon in the upper right corner.
  2. In the search field under the Search tab, type ‘contact us’.
  3. Select Contact Us.
  4. Choose either Start a chat or Get a callback.

Please note that our chat support is available Monday–Friday, 5:00 AM to 6:00 PM PDT, while our live call specialists are available Monday–Friday, 6:00 AM to 4:30 PM PDT.

 

Let us know if you have any other questions.

Need to get in touch?

Contact us