Receipt snap keeps closing or cycling back to camera. Tired uninstalling and reinstalling and signing in and out.

Hi there, JESSIE29.

We appreciate the time and effort you’ve put into uninstalling, reinstalling, and signing in and out. And we understand what you feel when you’ve already tried troubleshooting on your own, but the issue still persists.

To ensure this issue is resolved, I’ll connect you with our Live Support Team. They have the tools and expertise to securely access your account and perform a detailed analysis to help resolve the situation.

To reach them, here's how:

1. Go to this link: https://quickbooks.intuit.com/learn-support/en-ca/contact.
2. Select the software and version you have questions for.
3. Enter your questions, then click Continue.
4. Log in using your credentials.
5. Review all your personal information, then choose Get a chat.

If you have any additional questions or need assistance as you navigate QuickBooks, don’t hesitate to reach out.