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Naheyawin
Level 1

Resolve issue on merging vendors

I was trying trying to merge 2 vendors but was prompted with this message " Something’s not quite right For merging suppliers, both of them must have the same currency." I have checked and indeed the other vendor was on USD and the other one was on CAD. I can't find a link to update the currency, how do I go about this?

Solved
Best answer May 15, 2020

Best Answers
AddieC
QuickBooks Team

Resolve issue on merging vendors

Hi there, 

 

Keeping your books organized is what QuickBooks Online is best at, and I can see why you'd like to merge two suppliers together for a tidy supplier list. If you're working with two suppliers that have different currencies, you'll receive the error message you've shared above. I'd be happy to shed some more light on this. 

As explained in the error message you received, you're unable to merge suppliers with different currencies. Once you enter a supplier into QBO, you're unable to change or modify their default currency. This is to ensure that any data entered so far in QBO isn't impacted by these types of changes. 

 

Working with multiple currencies can be complex on the back-end of your bookkeeping process, which is why you're unable to merge the two suppliers or change their currency. 

 

I hope this helps shed some light on things for you. If you have any other questions, please don't hesitate to reach out to our tech support team.

 

Have a great day.

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1 Comment 1
AddieC
QuickBooks Team

Resolve issue on merging vendors

Hi there, 

 

Keeping your books organized is what QuickBooks Online is best at, and I can see why you'd like to merge two suppliers together for a tidy supplier list. If you're working with two suppliers that have different currencies, you'll receive the error message you've shared above. I'd be happy to shed some more light on this. 

As explained in the error message you received, you're unable to merge suppliers with different currencies. Once you enter a supplier into QBO, you're unable to change or modify their default currency. This is to ensure that any data entered so far in QBO isn't impacted by these types of changes. 

 

Working with multiple currencies can be complex on the back-end of your bookkeeping process, which is why you're unable to merge the two suppliers or change their currency. 

 

I hope this helps shed some light on things for you. If you have any other questions, please don't hesitate to reach out to our tech support team.

 

Have a great day.

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