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MA - Crest
Level 1

Restoring a company

I just installed QB Premier 2021 (desktop). I activated it and now want to restore from a backup. Every time I click on the restore button or drop down menu, it takes me to the activation screen and asks me to activate again. I have done so several times, but it keeps going back to the same screen. How do I override that so that I can restore my company?

4 Comments 4
4Gal
Level 10

Restoring a company

Can you open the sample file?

MA - Crest
Level 1

Restoring a company

I just takes me to the activation page again. I also tried to set up a new company and it takes me to the same activation page.

4Gal
Level 10

Restoring a company

@MA - Crest 

You should reinstall your QB.

Which QB Desktop year version and Windows OS do you run?

 

4Gal
Level 10

Restoring a company

@Justin KM 

Scam?

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