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michellegauthier
Level 1

sales tax suddenly disabled

is qbo experiencing a glitch where sales tax is disabled

1 Comment 1
RhoiceW
QuickBooks Team

sales tax suddenly disabled

Hi Michelle,

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

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