We can perform a troubleshooting step to check whether this is a browser-related issue, PulseFM.
The Deductions and Contributions feature is accessible within the employee's profile in the Payroll section of the platform.
Since this feature is currently unavailable in the employee's profile, I recommend clearing your browser’s cache to remove any excess data that might be affecting the platform’s ability to load the Deductions and Contributions feature.
Additionally, you can try using a different supported browser to ensure there are no compatibility issues or data conflicts impacting the availability of this feature in the payroll system.
Once you’ve cleared your browser’s cache, you can refer to this article for detailed instructions on setting up deductions and contributions in QuickBooks Payroll: Set up and add deductions and contributions to an employee's payroll in QuickBooks Online Payroll.
Please don’t hesitate to reach out if you need further assistance.
