Sign Up Struggles with Quickbooks Online Accountant (Canada)

[NG_BK]

Struggling with signing up for Quickbooks Online Accountant. 

My steps: 

1. Go to CAD site: 

https://quickbooks.intuit.com/ca/

2. Navigate for Accountants product: 

https://quickbooks.intuit.com/ca/accountants/

3. Click on 'Sign Up for Free'

4. Enter in email address I used to sign up. 1st Error message = 'The User ID is already taken'. 

In fact - it should be, as I signed up already, but when I did I got an ERROR message that something went wrong. 

5. Click on 'Sign In' as alternative

6. When I sign in - it gives me the same ERROR message I got when I tried to sign up initially. 

"Oh no! Something is wrong on our side! We are working very hard to fix the problem. Please come back later" 

As well as the ERROR message. "Please try again later. We are working very hard to fix the problem. Please come back later" 

Issues started on Monday July 11th, tried again on Tuesday July 12th, still on solution on Wednesday July 13th. 

I've contacted support (via chat + calls) - no solution. 

Any ideas?? 

[Fiat Lux - ASIA]

Use another email address to signup on a private/incognito browser. Last week we were still able to help opening a QBOA CA account for our client

[JamesM4]

Hi there. It's important that the system you're using to access QuickBooks is meeting the system requirements. Here's a helpful article here that provides more info about the system requirements. I encourage you to browse through the article and let me know if you have questions. I'll be one message away in case you need anything else.