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Hi trufax,
Thanks for reaching out here. Welcome! It's great to hear that you've taken the initiative to troubleshoot the issue in the QuickBooks Online app, so you're able to view the transaction types. In addition to the steps you've already taken, I suggest logging into your QuickBooks Online account from a web browser to see if you experience the same result. This is recommended due to some product limitations on the mobile app. If you experience the same outcome, please contact us. We'd be happy to work with you directly and look further into the unexpected behavior from our end.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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It worked fine before. Now it doesn’t work at all and the solution is to not use the app??
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