Thank you for your reply.
I receive the payment and in Quickbooks Desktop, on the Home Screen I click on receive payments. I complete the next screen with the information required. Customer name, select the invoice that it is being applied to etc. I then either choose save and close or save and new depending if I have more then one payment transaction.
From there I go to record deposit, after I have confirmed that the money is in our bank account. On the record deposit screen I ensure that I am entering the date that the amount was deposited to our account, as well as which account. There are times when I can select (check off) more then one amount, and sometimes it is a single amount.
If the payment received is cash or cheque, those I print out a deposit slip, and take to the bank, and attach the receipt to a copy of the deposit slip.
Once the deposit is recorded from the home screen, I am not doing anything other than the monthly reconciliation with our bank statement at the beginning of the month, for the previous month.
I have not had any problems with the deposits not being correct between quickbooks and the bank statement, but was just wondering with the transaction still saying undeposited funds when looking in the customer information.
I hope that this has answered your question.
