updates

second screenshot

Hi, Mary. I appreciate your efforts in troubleshooting the system. It’s a great step that you were able to back up your data right away.

It's important to remember that QuickBooks relies on the accuracy of the data you enter. Please make sure that all payroll transactions, including wages, taxes, and deductions, are accurately recorded. You can run payroll reports to review the totals and verify that employee year-to-date amounts are correct. Also, consider using the QuickBooks Year-end guide to review all necessary steps before closing the year.

Lastly, continue to back up your data regularly before exiting QuickBooks. This ensures your progress is saved and minimizes the risk of data loss during future updates.

Feel free to add a reply if you have other questions. We're here to assist you further.

how do i do the payroll reports?

It's great to have you back here in the Community forum, mary53.

You can access the Reports menu at the top and select Employees and Payroll. Then, run the Payroll Transaction Detail report or other related ones to view your payroll totals or transactions. I'll add a screenshot for visual reference. 

Here's an article for more info about payroll reports: Customize payroll and employee reports.

For follow-up questions, drop a comment below.