Hi CDB-too,
It's a pleasure to see you in Community. Welcome! I can see how you'd benefit from using the keys to adjust your date. It's important that you're able to accomplish your goals in the same fashion within other QuickBooks Online accounts. I'd be glad to assist!
Based on the information you've provided, I've taken the liberty to have a look in my own account to see if I get the same message. I found that when I open a new form and click in the Date field, I'm able to use the '+' and '-' keys to adjust the date. However, if I accidentally click on the Calendar icon, I don't get the same result. In addition, when I highlight the Date, the '+' and '-' keys will not work. With that being said, I recommend ensuring that you click in the date field, so the date is automatically highlighted. This will enable you to use the keys to adjust your dates as needed.
If you experience the same result, please don't hesitate to contact us. It would be a great pleasure for us to work with you directly and ensure you're able to accomplish your goals without delay.
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