We have multiple AP accounts in our COA. Is it possible to have a dropdown list of AP in the create bill section so we can select the appropriate AP account.

Hello JC518,

Welcome to Community!  QuickBooks Online provides the features you need, to accomplish your goals in a timely fashion.  I would be glad to help!

When creating a bill, you will have the option to select the appropriate Category from the ▼ dropdown menu.  If the list doesn't populate, I suggest clearing cache on your browser, or try another browser such as Safari, Firefox, Google Chrome, Edge, or a private incognito window.

In addition, you can set a default category to your suppliers, so they automatically apply to your bills.  Here's how;

1. From the left menu, open Expenses, then Suppliers

2. Select a supplier from the list and hit Edit

3. Scroll down to the Accounting section

4. Use the ▼ dropdown menu to select the Default expense category

5. Hit Save.

Should you require additional assistance, please don't hesitate to contact us outside of this forum. We would enjoy the opportunity to work with you personally, and ensure you're able to accomplish your QuickBooks goals without delay!

Feel free to reach back out with any other questions. We would be happy to help!

Hi Trish_T,

I appreciate your response.

Our concern is that we are having issue posting our bills to the correct AP account. We have multiple AP account in our COA such as AP CAD, AP USD, and Tax remittance.
What happens is that whenever we create a bill
it will automatically post to the Tax remittance AP account which makes our P&L report
incorrect. And there's no option where we can select or edit the account on the bill.

Current transaction journal of all our bills in Canadian currency is this:

Debit     Expense

Credit           Tax Remittance AP

whereas we need our posted transactions transaction journal to be like this:

Debit     Expense

Credit           Accounts Payable CAD

Hi JC518,

QuickBooks is designed to have one A/R and one A/P account, which are created when you select your industry type during company set up. When you create a bill/expense the appropriate account will be automatically applied.  Additionally, when you have multiple bills/expenses, you can upload them to QuickBooks to save valuable time.  However, in your current situation, I feel the best course of action is to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.   With your consent, they can connect with you virtually, and ensure you're able to accomplish your QuickBooks goals as soon as possible!

If you have other questions or concerns, please don't hesitate to reach back out.  We would be glad to assist!

@Trish_T   RE: QuickBooks is designed to have one A/R and one A/P account, which are created when you select your industry type during company set up.

Well...

QuickBooks Desktop (the real QuickBooks) is designed to have and use as many A/R and A/P accounts as a customer wants and needs. This is to handle real world situations that exist in the QuickBooks user base. There are lots of scenarios where this make sense, such as separating A/R between wholesale and retail.

QuickBooks Online, because of bad design decisions that don't take into account the real world, can also have as many A/R and A/P accounts as a customer might want to set up, but it stupidly will only use one of each for A/R and A/P transactions - which the user cannot control.

This is yet another of the hundreds of shortcomings of QuickBooks Online when compared to QuickBooks Desktop. How you can continue to pretend that QuickBooks Online is a reasonable replacement for QuickBooks Desktop is a mystery to me.

Hi Trish_T,

Thank you for your response.

Would like to know if you have any idea that there's a chance to resolve our issue if I call the customer team?
Because your answer clearly said that QBO will only recognize only one A/R and one A/P.
Thank you!

Hi BigRedConsulting,

I agree, been using QB Desktop for over 6 years now and we have this option to create as many AR and AP according to our needs. That's why I'm looking for the same feature in QBO.

*create and use

Hey there, JC518.

 Thanks for reaching back out. I can see how having more than one AP account would be beneficial for you, so I suggest leaving feedback for our developers. Comments are view and considered as they contribute to the development and enhancement of our software. 

Feel free to reach back out if you have any other questions.