I understand the urgency of this matter, Holmesteadstore. Have you received a message explaining why our support team is currently closed? 1:05 pm on Monday is definitely within our normal operating hours.
For further information of our support hours, you can check out this article: Get help with QuickBooks products and services.
Lastly, when importing transactions from Square to QuickBooks, the system will automatically designate "Square item" as the product and service name for the imported transactions. However, you can avoid this work altogether by importing your product and service items from Square:
- Open Square and export your products and services as a CSV file.
- Navigate to QuickBooks and follow the steps to import products and services from your CSV file.
This will ensure that the product and service names in QuickBooks match those in Square. For more detailed information, please visit the article Connect Your Square Account to QuickBooks Online.
Please let us know if you have additional questions or concerns.
