Vendor Credits accruing on select bills

I've got some steps that can help you sort the transactions out, Lukes_mum.

This situation happens if the journal entries recorded are not linked to the payments entered.

We can run an open balance report for the vendor, so we can see what transactions are not linked. 

Here's how:

1. Click Vendors located at the top and choose Vendor Center.
2. Right-click on the vendor's name, and select Open Balance: Vendor name.

This is a sample screenshot of what it looks like: 

To link the transactions, let's create a bill payment and add the credits to offset the amounts.

Here's how:

1. Click Vendors and select Pay Bills.
2. Under Select bills to be paid, put a check mark on the journal entries.
3. Click the Set Credits button located at the bottom.
4. Put a check mark on the credits and click Done.
5. Select the Pay Selected Bills button and then Done.

Here's a sample screenshot:

This process will removed all the un-linked transactions from the open balance report as well as clear the bills in the vendor section. 

Please don't hesitate to reply on this thread, if you have any additional questions. Thanks.

Hi RenjolynC

My vendor credit has positive open balance not negative, do you know what caused this? TIA