Hello angie-renard-eco,
Welcome to Community! Thank you for confirming that your company logo is sized correctly. When creating custom form styles in QuickBooks Online, it effects all templates. However, it's essential that your remittances show your company logo as designed. I would be glad to assist!
The behavior you've described can be in relation to the 'Airy New' template. I suggest changing your default template by opening your Settings ⚙, then select Custom form styles. Edit your Default template and open the Design tab. Choose a different design and Save your changes. If your remittance slip remains the same, I recommend updating or repairing Adobe Reader or Acrobat. This helps fix PDF print related-issues including invoice and voucher logos.
Should you require additional assistance, please contact our Customer Care team here. They'll be able review the unexpected behavior in more depth and escalate it for further investigation if needed.
Feel free to reach out again, if you have any other questions. We would be happy to help!
