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userbobshelley2016
Level 1

How do i know if a customers payment with a credit card went through

 
1 Comment 1
Jen_D
Moderator

How do i know if a customers payment with a credit card went through

Hello there, @userbobshelley2016.

 

I'll be sharing some steps to help you check if your credit card payments went through. If you're using QuickBooks Payments, you can check your transactions in the Merchant Service Center.

 

Use these steps to verify successful CC transactions:

 

  1. Go to the Merchant Services website.
  2. Under Activity & Reports, choose Transactions.
  3. All the entries will show there.

 

You can also check your bank if you already received the funds from the customers. Learn how long it takes to get customer payments into your bank account.

 

You can also contact our Payments Support for this. They can trace the funds for you or check if they were successful or not. To contact us, click the following link: Contact Payments Support.

 

Please visit us again if there's anything else you need with QuickBooks. I'll be right here to help you further with this customer payment concern and other QuickBooks questions.

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