Thanks for taking the time to join us here in the Community. I'd be happy to help!
Sometimes browsing data accumulates on your system and prevents the software from doing what it is supposed to do. Can I have you try in a private (incognito) browser to see if you get the same results?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
