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I am finding the same, and I see a few other posts about the same issue. I have been on with support for about 40 minutes now. As a workaround, I did find that you can still choose the project with a single time entry. Unfortunately, it may just make more work for you in the interim.
Same issue here, I hope this gets fix soon!
Thanks for the reply! I did figure out I could do them as a single entry but like you said it is time consuming, so I hope they figure it out soon!
Hi there,
It's vital that that all your hours be entered correctly in your books so that you have your customer and project balances be accurate. QuickBooks Online allows you to create timesheets and associate hours to certain customers or projects so that you can invoice your company time to them. I can provide some insight into hours and projects.
There is currently a known issue with selecting projects to assign hours to in weekly timesheets, and our engineers are currently working on getting that resolved. I do appreciate you sharing the workaround you've found, erica b muskoka, as it may help other users assign their hours while the engineering team works on getting this resolved.
I recommend reaching out to the support team outside of the Community, as they can verify your account information in the system in order to attach you to the list of affected accounts. This will make it so that once the issue is resolved, you'd receive an email notification. You can reach out to them using one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook or Twitter.
If you have any other questions, feel free to reach out here.
This thread was last updated in March 2022. Intuit acknowledged this is a "known issue" and that engineers are working on it. Today's date is February 2024 and I am having this same issue. When will it be resolved?
Issue: when I open a Weekly Timesheet, projects are NOT showing up in the drop down menu.
Hello hahnsburg. Thanks for contacting us on this thread. I'd like to help make sure you get the resolution you need. To get started, are you experiencing this issue while using a private/incognito browser window?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.