Hi rayoflightglassw,
Welcome to Community! It's essential that you're able to complete your QuickBooks goals effortlessly. I'll be happy to help!
I suggest clearing cache on your browser, if you haven't done so already. If you get the same result, log into your QuickBooks Online account using another browser such as Safari, Google Chrome, Firefox, Edge, Private or Incognito. Should you experience the same unexpected behavior, please don't hesitate to contact us. It would be our pleasure to work with you directly and ensure you're back to business as soon as possible!
Feel free to reach back out if you have other questions. We'd be glad to assist!
