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heatherchildcare
Level 1

Can I get help on " we can help you fix it" coming up on my screen.Thanks.

Your account isn't ready to reconcile yet Your beginning balance is off by $577.87. We can help you fix it

1 Comment 1
Jovelyn_M
QuickBooks Team

Can I get help on " we can help you fix it" coming up on my screen.Thanks.

We can click on the "We can help you fix it" link, Heather. This will open the Reconcile Discrepancy Report, allowing us to investigate the incorrect beginning balance.

 

By reviewing the Reconcile Discrepancy Report, we can identify any transactions that have been added, deleted, or modified since the last reconciliation, as well as any other inconsistencies that could be affecting the balance.

 

For more details on how to correct your beginning balance, you can refer to this article: Fix issues with your beginning balance for accounts you've reconciled before.

 

If you still need further assistance, feel free to leave a comment below.

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