Make sure you have permission to access time entries and reports, nashwah.
User roles and access rights are vital in determining which areas of the records or tasks you can manage in QuickBooks Online. Therefore, an appropriate role is essential to effectively create and review time entries and reports. You'll want to verify this with your primary admin and request any necessary changes.
If the issue persists, consider logging in to your account using a private window. It will keep you from using corrupted cache files, which cause unexpected behaviors.
You can refer to these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Once it works, clear the cache from the regular browser to refresh the website's preferences. Otherwise, consider utilizing different supported browsers to avoid related concerns.
When it's time to process payment for your team's worked hours, explore this material for detailed instructions: Create and run your payroll.
With the information provided above, you should be able to handle time entries and reports in QuickBooks Online efficiently. For questions or further clarification, please use the Reply button below to inform us in the Community. We're always eager to help!
