You'll want to check if this is a browser-related issue, archeralexina.
This browser behavior can affect your QuickBooks program.
Here's how to check:
First, you'll want to use a private/incognito window. You'll use a private window since it will not record any search history. Second, if the error still occurs, you'll want to clear your browser's cache. Doing this will help your program to start fresh. Lastly, if you still encounter the same, you can use a different browser. There are instances that the browser your currently using is not working.
Let me know how these steps work on your end.