Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi there,
Thanks for joining us here. It's important you're able to navigate the program without running into issues. Rest assured, I'll be glad to steer you in the right direction.
I suspect you may be experiencing a browser-related issue that's causing the issue you've described above. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance.
Feel free to let me know what happens. I'll be here in case you have other questions.
Thanks! I ended up using Microsoft Edge instead of Chrome and it updated correctly. Then went back to Chrome and it updated too.
Well done! Feel free to reach out in case you need anything else. Otherwise, enjoy the rest of your day.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here