Loan Manager Set up Payment

Hi there, 

QuickBooks Loan Manager helps you calculate interest and payment schedules. This is such an awesome tool to take advantage of, as you can track new and existing loans, make repayments, and compare loan options. I'd be happy to shed some light on why you may not be seeing any "ins-and-outs" when you choose to enter a bill. 

In this situation, it's important to make sure all necessary accounts are set up correctly when entering a bill/cheque. Selecting the correct accounts is essential for this workflow. If you're not sure whether or not you've set things up correctly, I'd suggest consulting with your accountant. 

If you're not yet connected to an accountant, you can find one in your area here: Find a ProAdvisor. 

If you've confirmed that all of your accounts are set up and selected accordingly and you're still running into issues, I'd recommend contacting our support team so an agent can investigate this further for you.

Have a great day.

It was working up until this month (but, again, the 10 day alert function never worked) when when I tried to make a payment. Last month I upgraded from the 2019 version to the 2020 version.

I see what you're saying JillianLaqua. In this case, I'd encourage you to reach out to our tech support team so an agent can investigate this further. It's my goal to ensure you're receiving the proper advice so you can get back to work. I'm confident that our agents will have this sorted out for you in no time. 

This is happening to me too, and the payments/bills are just moved along but nowhere to be found in the books. but now it shows as the payments are not upcoming. This is a big problem obviously.

Were you able to get it fixed?

Hi there @bscharp and thanks for joining in on this thread. QuickBooks Desktop is equipped with a ton of handy features and I know that when they don't work as expected it can take more time for you to get back to business. If you've tried the suggestions shared by @AddieC above and are still not having success, It's possible that there's damage to the data in your company file. This can easily be resolved by following the steps in the article below:

• Fix data damage on your QuickBooks Desktop company file

If you're still unsuccessful with making use of this feature, please consider reaching out to our support team. With the help of a screen share, an agent will be able to help you get to the bottom of this so that you're able to use QuickBooks Desktop as expected. 

I wish you all the best in the New Year! Have a fantastic day.