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If you are trying to complete a Bank Reconciliation, make sure you put the Journal Entry to the right bank and account and dates.
Hi kat-empressave-c,
Thanks for reaching out here. Welcome! When your working on matching your journal entries with the bank feed in QuickBooks Online, you'll want to ensure it's allocated to the correct account, as mentioned by tayloru. The dates are also an important factor to ensure accuracy.
If you require additional assistance, please don't hesitate to contact us. It would be our pleasure to work with you directly and ensure your able to complete your QuickBooks goals as soon as possible.
If you have other questions, feel free to reach back out. We'd be happy to assist!
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