project income statement

Thanks for posting here in the QucikBooks Community, @rcrh.

I can share some insights about this projects process in QuickBooks. 

As an overview, our reports follow the Sources and Targets concept. This means that the data shown on the report is derived from the source transaction details. Your profit and loss gets the data from your income and expense transactions and other elements.

To make sure an entry posts in a P&L report, review if the transaction uses the accounts specific to the reporting type selected. In your case, if the journal entry does not appear, verify if it includes income and expense accounts. JE's using other accounts are most likely posted in the Balance Sheet report.

See these related links for reporting and Projects references:

• Run reports in QuickBooks Online

• Projects FAQ

• Track income, costs, and profitability by project 

Visit us again if you need further concerns with projects in QuickBooks Online reporting. I'll be more than happy to help you out. Wishing you a prosperous New Year ahead!

I know you have a mix of users but are you really suggesting that I'm looking for a balance sheet account on my income statement?  

Let me clarify further.  

I currently have ONE project.

I've recorded supplier invoices, customer invoices, & journal entries (that include P&L items).

If I run a P&L with no filter I get one result and then if I select "project" I get a different result.  When I drill down on the lines that are different I can see that the journal entries (all of them) are being excluded from the "project" income statement.

Any other suggestions?

Hi rcrh,

Thanks for the clarification. One of the reasons the journal entries can be exclude from the profit and loss report by project is if the project is not assigned to any of the journal entries. If the project isn't t chosen when creating the journal entry, the journal will show under the profit and loss report and won't show under the profit and loss report by project.

I'd encourage you to review your journal entries to ensure that the project is assigned to them. When you open your journal entries, on the drop down menu under the name column, you'd need to make sure that the project is assigned for your income or expense account. 

If the project is designated on the journal entries and aren't showing under the profit and loss report by project, I encourage you to complete some browser troubleshooting steps as browser cache and cookies can impact the functionality of the system.
 

• Clear browser cache
• Try in a private browser window
• Use another browser type
• Make sure you're using supported browsers
• Turn off any ad and popup blockers temporarily.
   

If the steps provided above don't work, I recommend that you contact our customer support team as they can have a closer look at how to resolve this. Here are some options available to reach out to our team.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET

Feel Free to reach out if you have any questions, I'll be happy to help.