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northerngirl
Level 5

Exporting to excel from desktop creates blank workbook

About 10 days ago, this started.  When I export any report from any company books to excel as a new worksheet in a new file (I haven't tested other situations yet), it always starts a blank workbook in excel that I  have to say "don't save". Then the exported data that I want appears correctly in a new workbook.  Excel does not start a blank workbook when started on its own, or when exporting from any other program.  Mostly this is just annoying, but sometimes I have to bring the excel instance forward in task manager to find it so I can "don't save" the blank workbook.

Qkbks and MS Office have both been reinstalled and fully updated.  No change.

 

1 Comment 1
Henock K
QuickBooks Team

Exporting to excel from desktop creates blank workbook

Hi northerngirl,

 Welcome to the Community. QuickBooks Desktop is a flexible program that simplifies the way you manage your books. I'd be glad to help.

Based on what you've described, I recommend that you contact our customer support team. They'll be able to take a closer look at your account. I encourage you to review this article on QuickBooks Tool Hub.

Let me know if you have questions, I'll be happy to help.

 

 

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