Hello treasurer116,
Thanks for joining us on this thread. It sounds like you've already gone through the steps as outlined above for the Sales by Product/Service Detail report, and now you're wondering why the Amount column and the Net Amount column show the same figure. I can explain this so you have a sense of how QuickBooks Online handles these figures in your reports.
QuickBooks Online's reporting for sales and other types of transactions like that most often work with net values for the Amount column. Given that, you can do away with the Net Amount column entirely if you'd like and just work with the Amount column since they're the same value. In this case, the key addition is the Tax Amount column, which is where the program shows you the taxes calculated for the transaction in question. For this report, there isn't a column to show the total amount including taxes.
If you're interested in a report that shows the total amount calculated and then have the option to add separate Tax Amount and Net Amount columns, you can consider running a report like Transaction List by Date. For that report, the amount shown in the Amount column is the total amount. Here are some helpful articles for working with reports.
Give those a shot and let me know how it works out for you. I'm here to help!
