Hi loriez.
Having the correct entries and balances in your QuickBooks Desktop account is key when trying to reconcile. I'd be happy to help go over how to fix opening balance issues.
QuickBooks Desktop helps you save time when making sure your accounts are correct using the reconcile feature. When an account is reconciled we recommend not deleting anything during that time frame and reaching out to an accountant to assist with fixing it. This is due to when something is deleted during a reconciled period it causes issues with the opening balance for all reconciliations going forward. At this time if you wish to correct this you have two options. The first would be to undo the reconcile going back to the first cheque that was deleted and then reconciling everything again. You can undo the reconcile by following these steps:
- Back up your company file.
- In the Begin Reconciliation window, select Undo Last Reconciliation.
- When prompted, select Continue then OK.
- Close and reopen the Begin Reconciliation window.
The other option is to restore a back up from before you deleted the cheques.
If you have any questions let us know and we'd be happy to help.
