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Hello!
I recently have been having troubles since Sept 1st with Quickbooks not automatically recording Square Deposits for when we Reconcile.
Can anyone help/has anyone run into the same issues before?
Hi there Nhound,
It's important that all your transactions are entered properly so that your books can be well balanced. QuickBooks Online is a great tool able to help you keep track of sales and expenses so you can see the profit of your company. I can point you in the right direction for assistance with missing transactions.
For help with the missing deposits from Square, I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to view your account with you in a secure setting to provide some assistance with troubleshooting the missing deposits, as well as notify our engineers. You can reach them using these steps:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter
If you have any other questions, feel free to reach out here.
Consider using the trial version for a 3rd party connector to isolate the issue.
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