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Level 1

Square Error

I recently have been having troubles since Sept 1st with Quickbooks not automatically recording Square Deposits for when we Reconcile. 
Can anyone help/has anyone run into the same issues before? 

2 Comments 2
Alex M
QuickBooks Team

Square Error

Hi there Nhound,


It's important that all your transactions are entered properly so that your books can be well balanced. QuickBooks Online is a great tool able to help you keep track of sales and expenses so you can see the profit of your company. I can point you in the right direction for assistance with missing transactions.


For help with the missing deposits from Square, I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to view your account with you in a secure setting to provide some assistance with troubleshooting the missing deposits, as well as notify our engineers. You can reach them using these steps:


Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter


If you have any other questions, feel free to reach out here.

Fiat Lux - ASIA
Level 15

Square Error


Consider using the trial version for a 3rd party connector to isolate the issue.

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